Investment Firm Improves Customer Satisfaction and Trade Execution

Corvil delivers insight to optimize trading strategies through end-to-end order lifecycle and market data analytics.

Key Results

↑Alignment between portfolio teams and operational execution teams through business-aligned analytics
↓Mean time to respond to portfolio teams' transaction inquiries
↓Mean time to identify and resolve technology and transaction issues
↓Operational risk from technology and venue performance degradation
↓Risk of rapid business expansion by providing service and execution assurance capabilities

Challenge

Inadequate insight to assess and manage growing number of prime-brokers for optimal cost-performance across different portfolio teams
Lengthy, inconclusive responsiveness to portfolio managers regarding execution and market data quality inquiries

Market data quality insights across all equities and futures feeds to assure timely, complete price data
Visibility into portfolio group experience and performance across multiple venues or brokers
Data-driven workflows for proactive investigation of and response to portfolio team transaction inquiries
Insight into differences in venue or broker performance experienced by portfolio groups to optimize venue utilization and order routing
Infrastructure and platform metrics to optimize trade plant performance, capacity planning and transaction performance

Case Study

Corvil provides insight for capacity assurance, connectivity health, and customer support.

Case Study

Leading forex broker optimizes trade plant performance insights and analytics with Corvil.

Case Study

Corvil's packet capture improves on-boarding experience and service assurance while protecting investment with analytics upgrades.

Case Study

Corvil's insights improves market data quality and trade plant performance for improved trading effectiveness.