Global Privacy Policy

Pico ("Pico" or "we") respects your right to privacy in relation to your interactions with us and with this website and other digital platforms. This policy describes the information we collect, how it is used and shared, and your choices regarding the way this information is used.

In circumstances where we decide how and why information is collected and processed, we are the controller of your information. For example, we are controller of information that we process in connection with our events and marketing activities, business development and website enquiries. We will process such information in accordance with this Privacy Policy and applicable data protection laws.

Our legal bases for collecting and using your data include a) it is necessary to provide our products and services to you; b) you have given us your consent (which you may revoke at any time); c) where necessary to comply with a legal obligation, a court order or to exercise and defend legal claims; and d) where necessary for the purpose of our or others' legitimate interests.

We would like you to be aware of:

  • Information We Collect
  • How We Use Your Information
  • Sharing Information
  • International Transfers
  • Security
  • Cookies
  • Links to Other Websites
  • Retention
  • Your Rights In Relation to Your Personal Information
  • Privacy Policy Changes

Information We Collect

We may collect the following information:

For website inquiries
You provide us with information such as your name, title, company address, areas of interest, email address, and telephone and fax numbers, when you visit or use our website and enquire for further information.

At events and for marketing
You provide us with your information such as your name, place of work and contact details, when you sign up to or attend our events or otherwise engage with our business.

For technical support
You provide us with information by sending us emails via the email address listed on our website. These messages will necessarily contain your email name and email address, as well as any additional information you may wish to include in the message.

For learning
You provide us with information by participating in the Pico Learning Center which includes name, email address, company and learning progress.

When submitting a Resume / curriculum vitae (CV)
You provide us with certain information when you send us your Resume / CV so that we can consider you for roles at Pico.

Automatically from your device
We automatically collect certain information from your browser or device when you use our website. For example, we collect data regarding the device you're using, such as its unique identifier and operating system; logs will be recorded by our servers based on the information sent from your app or browser; and information may be recorded by cookies and similar technologies when you use the Services.

From third parties
We may receive information from other third parties, which may include information about you. For example, we may receive information from the business partners, marketing service providers and publicly available sources.

How We Use Your Information

Products and Services

We may use your information to provide you with our products and services, including any software updates, to provide information about our products and services or the products and services of our business partners, or to engage in transactions with you.

We may use your information to provide you with any technical or customer support, or to enable the provisioning of services.

Safety & Security
We monitor the safety and security of IT systems to protect against fraud and ensuring network and information security.

Requests and Enquiries
We may use your information to respond directly to your information requests or other enquiries.

We may use your information to notify you about new product releases and service developments, or to advertise our products and services in accordance with this Privacy Policy.

Analyzing Request & Usage Patterns
We may use your information to monitor and track usage so that we may enhance our website offerings and improve website navigation.

Internal Business Purposes
We may use your information for purposes such as performing data analysis, benchmarking, audits, developing new products, improving our products and services, identifying usage trends, and conducting and determining the effectiveness of our promotional campaigns.

Contract Performance
We may use your information to carry out our obligations and enforce our rights arising out of any contracts entered into between you and us, including for billing and collection purposes.

We will use your Resume/CV and other applicant information provided in our recruitment procedures for open positions with the company.

Legal Obligations
We may use your information as we believe necessary or appropriate: (a) under applicable laws; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety, or property, and/or those of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit damages that we may sustain.

We do not collect or compile information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Sharing Information

We do not sell or otherwise disclose personal information we collect about you, except as described in this Global Privacy Notice or as we disclose to you at the time the data is collected.

We may share personal information we collect with our affiliates. In addition, we may share personal information with other third parties with your consent. When Pico acts as a service provider for third parties we may provide them with personal information we collected on their behalf.

We also may share the information with our service providers who perform services on our behalf. We authorize these service providers to use or disclose the information only

as necessary to perform services on our behalf or comply with legal requirements. We require these service providers by contract to safeguard the privacy and security of personal information they process on our behalf.

Pico transfers personal information within the Pico group of affiliated companies subject to the terms of this Global Privacy Notice or otherwise as we disclose to you at the time the data is collected (e.g. via program specific privacy notice).

On our website, you may choose to use certain features that can be accessed through, or for which we partner with, other entities that are not otherwise affiliated with Pico. These features, which include social networking and geo-location tools, are operated by third parties, including social networks, and are clearly identified as such. These third parties may use or share personal information in accordance with their own privacy policies. We strongly suggest you review the third parties’ privacy policies if you use the relevant features.

We may disclose information about you (i) if we are required to do so by law or legal process, (ii) when we believe disclosure is necessary to prevent harm or financial loss, or (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity.

We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Global Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

International Transfers

Pico is based in the United States and operates a global network with affiliates and service providers located around the world. As a result, your personal information may be transferred to, stored at or processed in other countries, including the United States, Singapore, Japan, Hong Kong, and the United Kingdom, and other countries that may not have equivalent privacy or data protection laws. However, regardless of where your personal information is transferred, we will protect it in accordance with this Privacy Notice and the applicable law.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


You should be aware that Pico may use "cookies" (a small data text file) or similar technologies to collect certain limited information about you and to recognize and recall certain information about you and enable us to know when you have visited our site. One simple way to prevent the use of cookies it to activate the facility which is available in most web browsers that enables the user to deny or accept cookies. If you elect to refuse cookies, it may affect or limit your use of the Pico site.

Links to Other Websites

You should also be aware that where you link to another website from the Pico website, that Pico has no control over that other website. Accordingly, Pico cannot guarantee that the controller of that website will respect your privacy in the same manner as Pico.


We will retain and use your information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with our business requirements and legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Your Rights In Relation To Your Personal Information

Your rights may differ based upon your residency. Pico is a global company and certain local privacy laws may apply to you depending on your jurisdiction of residence. For example, if you are a resident of the European Economic Union, your personal information will be handled in accordance with EU Regulation 2016/679 pertaining to the General Data Protection Regulation.

Certain jurisdictions provide their residents rights to access, correct, restrict the sale of, or erase personal information. These rights are not absolute, and they don't always apply in all cases.

If applicable, you have the following rights in relation to Pico's use of personal information. To exercise these rights, please email [email protected]

Access to information
You have a right to know what information we hold about you and to request copies of that information or ask us to update or correct the information.

Restriction or Deletion
You have a right to ask that we restrict or limit our processing of your information. You may also ask us to delete your information.

If we process your information based on legitimate interests, you can object to that processing. Unless we have compelling legitimate interests or a legal requirement to continue processing, we will cease to process. If you no longer wish to receive marketing communications, you can opt-out by unsubscribing or by contacting us as above.

Withdrawal of Consent
Where we have asked for your consent, you may withdraw that consent at any time.

How to contact Pico’s Global Privacy Office

If you have questions or comments about our privacy practices, or would like to exercise your rights in accordance with this privacy policy, please Email us at: [email protected].

Send us a letter:

Global Data Privacy Officer Pico Trading
32 Old Slip | 16th FL
New York, NY |10005

Privacy Policy Changes

Pico reserves the right in its sole discretion to amend this Privacy Policy at any time, and you should regularly check for any amendments. If we make material changes we will provide you with notice of amendments and update the "Last Modified" date at the bottom of this Privacy Policy.

If you have any questions about this Privacy Policy or our compliance to it, please contact us at [email protected] or Pico Legal Department, 32 Old Slip, NY, NY 10005.

This Privacy Policy was last modified in February 2020.