Medium Enterprise Financial Services Company

Gained the ability to hold third-party service providers to account.

Challenges

Principal reasons for purchasing Corvil:

  • To meet or support compliance or regulatory reporting
  • To reduce MTTR and troubleshoot IT, application or network problems
  • For network performance monitoring
  • To independently verify performance measurements
  • To increase competitive advantage
  • For Capacity Planning or Network Optimization

Use Case

Considered the following alternative solutions before selecting Corvil:

  • Netscout
  • Riverbed

Purchased Corvil over alternative solutions for the following reasons:

  • Reputation and Customer Validation
  • Real business value delivered at POC
  • Analytics capabilities
  • Ability to collect data from several different sources
  • Consolidation of tools – one product where other vendors need multiple
  • Unified view of network and application monitoring in the one tool

Uses Corvil for the following network performing monitoring functions:

  • Packet Capture Analysis
  • Network analysis (Latency, loss, jitter, tcp analysis, BGP routing, etc)
  • Bandwidth Measurement
  • Application visibility (decoders for HTTP, Oracle, CIFS, VoIP, Video, NetApp)
  • Troubleshooting and Problem Identification
  • Publishing and sharing external BI or Database systems

Uses Corvil for the following:

  • Network Monitoring
  • Application Monitoring
  • WAN Monitoring
  • Troubleshooting
  • Third Party Integration (e.g Splunk, Hadoop, Tableau, Kdb+, MongoDB, etc)

Results

Mean Time to Resolution is 50-70% faster since implementing Corvil.

  • Achieved deeper insights into complex IT problems
  • Reduced MTTR
  • Consolidated monitoring tools
  • Gained the ability to hold third-party service providers to account
  • Achieved a single source of data for network and applications, reducing finger pointing between teams
  • Saved resources (time, money, people)