---
title: "Real-time Analytics for Electronic Trading Order Flow"
description: "Corvil's packet capture improves on-boarding experience and service assurance while protecting investment with analytics upgrades."
type: "case-studies"
date: "2019-06-07"
source: https://www.pico.net/resources/financial-services-firm/
markdown_url: https://www.pico.net/resources/financial-services-firm.md
---

# Financial Services Firm Improves Dark Pool Competitiveness
## Use Case

### "We brought in Corvil because we are ... one of the largest dark pools, and we wanted to be competitive for all our clients who are connecting to us."

## Challenge

### Limited Insight to Efficiently Optimize Service Delivery

- "The clients measure us by the latency we have in matching their orders... We wanted to improve on the latencies being seen on the network from the client's perspective."

- "Previously, we had sniffers placed in the networking area and then we had to capture data and wait for an issue to recur. Then we could analyze the packets."

## Solution

### Real-time Analytics for Client Electronic Trading Order Flow

- "What is most valuable is the ability to troubleshoot when a client complains of spikes in latencies. It gives us the ability to go granular, all the way down to looking at the network packets and analyze them."

- "[It helps us to determine where to focus our performance improvement efforts](https://www.pico.net/products/corvil-analytics/)... It gives us an ability to focus on points in our system that are bottlenecks, that have high latency, and enables us to make the processing speed more efficient and to focus on the right things."

- "The front end of Corvil makes it appealing in terms of the ease of navigation and [giving them [the trade desk] an inside picture of what's going on with their clients.](https://www.pico.net/products/corvil-analytics/)"

- "Corvil helps to correlate individual client or trade desk transactions to infrastructure and venue latency... We make sure that the fill rates for a certain client are as expected, and the algorithmic trading as well. [We look at the way orders get executed in different venues and which venue is giving us better fill rates.](https://www.pico.net/products/corvil-analytics/)"

## Results

### Improved Customer Experience and Support Efficiency

- "When it comes to running a dark pool, of course, the side effect of having the best execution is getting better revenue, better order flow. It [Corvil] does help in terms of keeping the system competitive."

- "Corvil has also very much reduced the time it takes to provide reporting or dashboards to answer business questions. [It gives them [trade support] more information at hand to answer questions from clients.](https://www.pico.net/products/corvil-analytics/)"

- "It frees up the resources who were looking at the network packets and looking at the connectivity and trying to [analyze things packet-by-packet](https://www.pico.net/products/corvil-analytics/). Corvil does most of [that] job."