---
title: "Cryptocurrency Exchange Delivers Optimal Trade Performance"
description: "Corvil provides visibility into each client's order execution and latency."
type: "case-studies"
date: "2019-05-06"
source: https://www.pico.net/resources/cryptocurrency-exchange/
markdown_url: https://www.pico.net/resources/cryptocurrency-exchange.md
---

# Cryptocurrency Exchange Delivers Optimal Trade Performance
## Challenge

### Assuring Consistently Superlative Client Experience

- Providing enhanced client service and responsiveness to order execution inquiries

- Oversight of order execution performance across various clients

- Assuring optimal technology performance during rapid onboarding and market volatility

## Solution

### Execution Analytics Across Client Order Lifecycle

- Visibility into each client's order execution and latency, searchable by member firm, by trader, by order type or by trading symbol

- Order lifecycle tracking through the exchange's enivronment

- Analytics-driven workflows for rapid investigation of and response to order-related inquiries

- Insight into the quality, completeness and timeliness of market data delivered to clients

- Intelligence and analysis extracted from the exchange's proprietary binary protocol

- Seamless visibility across multiple client access options (including colocated cross-connects, VPN access, and web-based access through AWS infrastructure)

## Results

### Improved Customer Experience and Support Efficiency

↑ Client satisfaction and order flow growth

↑ Trade support staff productivity

↓ Time to respond to client inquiries

↓ Time to isolating problem causes