--- title: "Delivery Management | Global Infrastructure Projects | Pico" description: "Delivery Management assigns a dedicated project manager to every infrastructure deployment, coordinating engineering teams from kickoff through to production go-live. Multi-step QA covers physical, elevation, logical, penetration, and user acceptance testing, closing with formal knowledge transfer to Service Operations." source: https://www.pico.net/products/market-services/infrastructure/delivery-management/ markdown_url: https://www.pico.net/products/market-services/infrastructure/delivery-management.md --- # Delivery Management Exceptional delivery management ensuring accurate, timely implementation of trading infrastructure, with dedicated project managers and 24/7 global coverage. - Dedicated project manager for each initiative - Detailed project planning with rigor and attention to detail - Multi-step quality assurance and testing phases - Formal handover to Global Service Operations for ongoing support ## What is delivery management for infrastructure projects? Delivery management coordinates all aspects of infrastructure deployment projects from kickoff through handover to operations. Pico's Global Delivery Management team provides dedicated project managers who develop detailed project plans, coordinate across engineering teams, manage quality assurance testing, and conduct formal knowledge transfer to Service Operations, ensuring accurate, on-time delivery of trading infrastructure globally. ## Three-phase delivery process ### Phase 1: Project Kickoff and Planning - Requirements documentation with close client collaboration - Detailed project planning factoring in longest lead times - Parallel task execution to minimize time-to-market - Weekly status calls communicating progress and identifying risks ### Phase 2: Plan Execution and Implementation - Procurement coordination for components and circuit terminations - Engineering coordination: Intellihands, Network Engineering, patching - Multi-step QA: physical, elevation, logical, penetration, UAT - Security validation of perimeter and access controls ### Phase 3: Handover and Knowledge Transfer - Comprehensive Knowledge Transfer Document compiled - Service Operations team trained and prepared for 24/7 support - Formal client sign-off before production Go Live status - Seamless transition: operations team ready from day one ## Common use cases (and what you'll achieve) ### Global infrastructure expansion - Deploy trading infrastructure in new regions with dedicated project management - Consistent delivery standards across all locations ### Complex multi-site deployments - Coordinate network buildouts, hardware deployments across multiple data centers - Parallel execution minimizes overall deployment timeline ### Exchange connectivity projects - Manage venue access setup including telco circuits and cross-connects - Testing and validation of connectivity end-to-end ### Technology migrations - Coordinate hardware refreshes or platform migrations - Minimize disruption to production trading during transitions ### New client onboarding - Structured delivery process accelerates time-to-market - Formal handover ensures 24/7 support operational from day one ## Why use Pico Delivery Management Pico's delivery management team operates as an extension of your technology and support teams with dedicated project managers experienced in trading infrastructure. ### Extension of your team Collaborative approach with close partnership, transparent communication, and single point of accountability throughout delivery. ### Detailed planning with flexibility Rigor and attention to detail. Longest lead times factored in. Flexible delivery plans provide early access to specific components. ### Comprehensive quality assurance Multi-step QA: physical verification, logical testing, security penetration testing, and user acceptance testing before go-live. ### Seamless handover to operations Formal knowledge transfer document. Service Operations team trained and ready before go-live. No operational gap between delivery and support. ### Global expertise and coverage Senior technical leaders across Americas, EMEA, and APAC. Local expertise in regional requirements, regulations, and data center environments. ## Delivery Management FAQs ### Who is my point of contact during delivery? Each project is assigned a dedicated Project Manager or Service Delivery Manager who serves as your single point of contact throughout the delivery lifecycle. ### How does Pico handle delays in vendor deliveries? Project plans factor in lead times and potential delays. PMs proactively manage vendor relationships, track deliveries, and adjust plans as needed to minimize impact on go-live dates. ### Can I get early access to partially completed infrastructure? Yes. Project plans can be structured to provide early access to specific data centers or infrastructure components while the full deployment continues. ### What happens after handover to Service Operations? Global Service Operations provides 24/7 monitoring and support. Your project manager facilitates the transition and remains available during initial operational period. ### How does quality assurance testing work? Multi-step QA includes physical verification (racking, cabling), logical verification (network connectivity, services), penetration testing, and user acceptance testing before client sign-off. ### Can Pico manage projects that include non-Pico infrastructure? Yes. Delivery Management can coordinate projects that integrate Pico infrastructure with client-managed or third-party components. ## Execute your infrastructure projects with dedicated delivery management Talk to a Pico delivery specialist about your infrastructure deployment requirements and how dedicated project management can accelerate time-to-market while ensuring quality.