--- title: "Managed Service | 24/7 Trading Infrastructure | Redline" description: "Redline Managed Service runs your trading infrastructure end to end, covering colocation hosting, exchange connectivity, server deployment, and exchange protocol change management. Three operations centers in the US, UK, and Singapore provide 24/7 follow-the-sun monitoring, pre-market verification, and real-time alerting." source: https://www.pico.net/products/data-and-trading-software/managed-services/ markdown_url: https://www.pico.net/products/data-and-trading-software/managed-services.md --- # Managed Service 24/7 managed trading infrastructure: colocation hosting, exchange connectivity, real-time monitoring, and follow-the-sun support to lower costs and accelerate market entry. - Fully managed colocation, exchange connectivity, and infrastructure deployment - 24/7 follow-the-sun monitoring from U.S., U.K., and Singapore operations centers - Pre-market verification, real-time production monitoring, and proactive performance analysis - Optional historical market data recording and replay for compliance and forensics ## What is managed trading infrastructure? Managed trading infrastructure is a service where an experienced provider handles colocation hosting, exchange connectivity, server deployment, monitoring, and operational support, enabling trading firms to enter markets faster without building internal IT operations. Redline Managed Service provides 24/7 monitoring, pre-market verification, real-time alerting, and performance optimization across global markets. ## Choose your service model ### Fully managed Redline service Turnkey infrastructure deployment with Redline provisioning servers, managing connectivity, and monitoring 24/7. ### Managed by your service provider Redline works with your preferred hosting partner to enable support and monitoring. ### Self-managed with Redline support You operate infrastructure with Redline providing monitoring tools, training, and application support. ### Historical market data service Managed PCAP recording, archival, and replay for compliance verification and event forensics. ## Common use cases (and what you'll achieve) ### Rapid market entry without infrastructure buildout - Enter new trading venues in weeks instead of months - Outsource colocation, connectivity, and monitoring to Redline ### Lower operational costs and IT headcount - Reduce or eliminate internal trading operations staff - Delegate infrastructure management, monitoring, and support to Redline experts ### Focus on trading strategy, not infrastructure - Free up development and operations resources for alpha generation - Offload server management and venue onboarding complexity ### 24/7 global coverage without internal operations centers - Leverage Redline's follow-the-sun monitoring from U.S., U.K., and Singapore - Eliminate the need to build your own global NOC infrastructure ### Compliance and forensic readiness - Maintain historical PCAP recordings for regulatory compliance reviews - Support trade dispute resolution and strategy validation ## Managed Service FAQs ### What is the difference between fully managed, partner-managed, and self-managed? Fully managed means Redline handles all infrastructure (procurement, hosting, connectivity, monitoring). Partner-managed means Redline collaborates with your existing hosting provider to enable managed service support. Self-managed means you operate infrastructure with Redline providing monitoring tools, training, and application support. ### Can I use Managed Service if I already have colocation servers? Yes. The partner-managed or self-managed models support existing infrastructure. Redline can monitor your deployed applications and provide support without requiring infrastructure changes. ### How does Managed Service help me enter new markets faster? Redline handles venue onboarding, connectivity provisioning, cross-connect configuration, and feed integration, tasks that typically take months for internal teams to complete. With Managed Service, new venues can be operational in weeks. ### What does "follow-the-sun" monitoring mean? Follow-the-sun means continuous 24/7 monitoring with handoffs between Redline's U.S., U.K., and Singapore operations centers. As markets open and close globally, coverage shifts to the local operations center, ensuring dedicated attention during active trading hours. ### Does Managed Service include exchange connectivity costs? Managed Service includes connectivity provisioning and management, but exchange connectivity fees (charged by venues) are separate. Redline can help minimize these costs through optimized deployment architectures and consolidated feed options like RedlineFeed. ### Can Managed Service handle multiple colocation sites globally? Yes. Managed Service supports multi-site deployments across global colocation facilities. Redline's operations centers monitor all sites, coordinate cross-site connectivity, and provide unified support across your entire trading infrastructure. ### What happens during exchange-driven protocol changes? Redline's Managed Service team tracks exchange protocol updates, tests changes with live connectivity, and deploys updates to your infrastructure, typically without requiring downtime or intervention from your team. ### Can I record and replay historical market data for compliance? Yes. The Historical Market Data Service (part of Managed Service) provides infrastructure for continuous PCAP recording, archival, and time-accurate replay. This supports compliance reviews, trade dispute resolution, and event forensics. ## Start with the right service model for your operations Talk to a Redline specialist about your infrastructure requirements, preferred colocation facilities, venue connectivity needs, and whether fully managed, partner-managed, or self-managed service best fits your organization.