---
title: "VoIP Analytics | Real-Time Voice Quality Monitoring | Pico"
description: "Scalable real-time visibility of VoIP performance: monitor up to 20,000 concurrent calls per appliance with MOS scoring, call lifecycle tracking, and packet-level troubleshooting."
source: https://www.pico.net/products/corvil-analytics/voip-analytics/
markdown_url: https://www.pico.net/products/corvil-analytics/voip-analytics.md
---

# VoIP Analytics
Scalable real-time visibility of VoIP performance: Corvil passively discovers all VoIP calls, tracks their lifecycle, and reports key performance metrics in real-time.

- Monitor up to 20,000 concurrent calls per appliance at 200Gbps
- Real-time MOS scoring based on 100% RTP media traffic measurement
- Vendor-agnostic: works with any VoIP system including BT and IPC trader voice
- Open APIs with live streaming to Splunk, Nagios, Orion, and third-party tools

## What is Corvil VoIP Analytics?

Corvil VoIP Analytics passively taps into packet data flowing in the network and automatically discovers all VoIP calls, tracks the lifecycle of each call, and reports key performance metrics in real-time. MOS scores are derived from actual RTP traffic, measuring jitter and loss for 100% of media traffic for up to 20,000 concurrent calls per appliance. The solution is vendor-agnostic and works with any VoIP system, including BT and IPC trader voice solutions.

## Features and related products

### Voice Quality Metrics

RTP MOS, jitter, and loss based on measuring 100% of network packets for every VoIP call in real-time.

### Trader Voice

Compatible with BT and IPC: detect failed registrations, monitor private wire conversations, and backup voice recording.

### Trading Analytics

The Corvil Analytics platform that VoIP Analytics extends: unified network and application performance visibility.

### Corvil Connectors

Stream VoIP analytics data to Splunk, Elastic, and Nagios for operational dashboards and alerting.

### Corvil Center

Centralized management and global search across all VoIP monitoring appliances from a single console.

## Who uses Corvil VoIP Analytics?

### Global Investment Banks

- Complex global networks with enterprise voice and multiple conferencing vendors
- Business-critical trader voice monitoring across US, UK, and APAC

### Contact Centers

- Monitor thousands of simultaneous calls across multiple locations
- Critical call quality assurance for emergency and customer service operations

### Enterprise Organizations

- Monitor 20,000+ simultaneous calls across multiple VoIP vendors
- Hold inbound call providers and WAN service providers accountable

## Frequently asked questions

Everything you need to know about Corvil VoIP Analytics.

### How does Corvil monitor VoIP quality?

Corvil passively taps network packets and automatically discovers all VoIP calls, tracking each call from setup to teardown. MOS scores are derived from actual RTP media traffic by measuring jitter and loss for 100% of packets, not sampling. This provides real user experience metrics for every call, with one-click access to underlying signaling and media packets for troubleshooting.

### Does Corvil support trader voice systems?

Yes. Corvil VoIP Analytics is compatible with BT and IPC trader voice solutions. It detects failed turret registrations that can lead to compliance blind spots, provides complete capture history as backup to voice recorder systems, and delivers live monitoring with periodic updates for long-lived private wire VoIP conversations.

### How many calls can Corvil monitor?

A single Corvil 12000 appliance can monitor 200Gbps networks and analyze up to 20,000 concurrent calls. The solution scales linearly: add appliances to instrument additional network segments. Optional capture-only appliances provide cost-effective coverage for remote locations, with all data centrally searchable via Corvil Center.

### Is Corvil VoIP Analytics vendor-agnostic?

Yes. Corvil works with any VoIP system including Cisco, Avaya, Microsoft Teams, BT, and IPC trader voice platforms. It automatically discovers and monitors all VoIP traffic regardless of vendor, protocol variant, or deployment model.

### What VoIP metrics does Corvil provide?

Corvil provides RTP MOS scores, jitter, packet loss, call setup times, signaling errors, TCP performance correlation, and QoS analysis for every call. All metrics are derived from 100% packet measurement, not sampling or CDR-based estimates.

### Can Corvil stream VoIP data to third-party tools?

Yes. Open APIs enable live streaming of VoIP analytics data to Splunk, Nagios, Orion, and other third-party monitoring and alerting tools. Corvil Connectors provide pre-built integrations for Splunk, Elastic, Kafka, and more.

### Does Corvil VoIP Analytics require changes to VoIP infrastructure?

No. Corvil deploys as a passive network overlay: it taps packet data without touching VoIP systems, adding zero impact to call quality or signaling performance. No agents, no configuration changes, and no impact on existing voice infrastructure.

## Monitor your VoIP infrastructure

Talk to a Corvil specialist about real-time VoIP quality monitoring for your organization.